Responsible Gambling Policy

At Fantastic Spins we take safer play seriously. We want every player to enjoy controlled, responsible gambling and to feel supported if they need to pause or step away. This page explains the tools and principles we apply to protect players and how you can use them to keep play within sensible limits.

Player protection principles

We promote clear, practical rules to reduce harm and keep play transparent. We encourage informed choices, proactive limits and early intervention where behaviour suggests risk. We do not tolerate underage play and require identity verification where needed to confirm age and identity.

Activity-control tools

Players can access a range of self-service controls from their account area. These include deposit limits, time limits, session reminders and temporary account breaks. We also provide reality checks that remind you how long you have been playing and options to lock betting features if you wish.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much money enters your account. Limits take effect immediately and can be increased only after a cooling-off period. If you want help choosing a limit, our support team can talk you through the options without judgement.

Loss limits

Loss limits help restrict how much you can lose over a set period. Use these alongside deposit limits to manage overall exposure. Loss limits operate in the same way as deposit limits and are adjustable through your account settings with a mandatory waiting period for increases.

Time limits and session controls

Set session length limits and enable reality checks to receive on-screen reminders. We offer session time-outs and daily play limits so you can plan breaks and avoid extended play. For short pauses, consider the cool-off option which temporarily restricts access for a pre-set period.

Self-exclusion

If you need a longer break, self-exclusion removes access to your account for the period you choose. Self-exclusion is reversible only after the agreed period has ended and all required checks are completed. For longer-term support, consider formal registration on national self-exclusion services.

Recognising signs of problematic behaviour

• Chasing losses or increasing stakes to recover money
• Neglecting work, family or social commitments
• Using multiple accounts to avoid limits
• Frequent breaches of set limits or repeated requests to lift controls

Practical tips for staying in control

Decide on a bankroll before you play, set strict deposit and time limits, use session reminders and never gamble with money you need for essentials. If you feel the urge to gamble to cope with stress or mood changes, consider pausing play and speaking with someone you trust.

Professional help and support organisations

If you need specialist support, professional organisations can help. In the UK, services such as GamStop, GambleAware and GamCare offer free advice, counselling and self-exclusion options. You can also contact our support team via live chat for guidance on tools and how to access external help.

We are committed to safer gambling at FantasticSpins and encourage you to use the available controls to keep play fun and responsible.